AI News

Is the Automation of Digital Mental Health Ethical? Applying an Ethical Framework to Chatbots for Cognitive Behaviour Therapy

Stampli Cognitive AI aims to handle all your org’s purchase orders AI is used to automate many processes in software development, DevOps and IT. Generative AI tools such as GitHub Copilot and Tabnine are also increasingly used to produce application code based on natural-language prompts. While these tools have shown early promise and interest among […]

Multi-task learning approach for utilizing temporal relations in natural language understanding tasks Scientific Reports

Leveraging Conversational AI to Improve ITOps ITBE NLP drives automatic machine translations of text or speech data from one language to another. NLP uses many ML tasks such as word embeddings and tokenization to capture the semantic relationships between words and help translation algorithms understand the meaning of words. An example close to home is […]

Using Technology to Create a Better Customer Experience

What Is Customer Service, and What Makes It Excellent? The quality of your customer service will rely heavily on team members’ knowledge about products and services. They need to know enough to answer questions, troubleshoot technical challenges and offer suggestions. It’s also important that representatives know when a customer’s issue has moved past their scope […]

Google Inksight lets you convert your scrappy handwriting to digital text using AI

99% of B2B Marketers Say AI Chatbots Increase Their Lead Conversion Rates If you learn that some agents have low phone call conversion rates, you can review their call recordings and transcripts to learn the cause and notify their managers to help them improve. Phone conversations contain more insights than an online form fill ever […]

Bill Gates Microsoft, Wife & Children

Women in Games CEO Marie-Claire Isaaman: “A note to men: This International Women’s Day it’s all about you” When brands create, participate in and even host relevant conversations online, 44% of consumers say they would feel more connected to them. When brands share content highlighting the latest trends in their industry, 40% of individuals cite […]

Building an AI-Powered Language Learning App: Learning From Two AI Chatting by Shuai Guo

What Is Google Gemini AI Model Formerly Bard? The group’s founding mission was making models (specifically generative models à la OpenAI’s ChatGPT) more accessible by co-developing and open sourcing them. You can foun additiona information about ai customer service and artificial intelligence and NLP. But shortly after LMSYS’ founding, its researchers, dissatisfied with the state […]